Article written by Curtis

11 Responses

  1. Wes Roberts
    Wes Roberts 11 May, 2012 at 10:38 am | | Reply

    …just sent this to one of the guns @ Mike’s Camera up here @ Park Meadows. And Happy Mother’s Day to Libby and your Moms…!!!

  2. Joel Smith
    Joel Smith 11 May, 2012 at 1:41 pm | | Reply

    Curtis,

    A GREAT reminder! We have an off-site staff meeting on Thursday and this is one I’ll share with the entire staff. Don’t make excuses, just fix the problem.

    BTW – I just ordered the Canon 70-200 f/2.8. Can’t wait until it arrives.

  3. Joel Smith
    Joel Smith 11 May, 2012 at 2:00 pm | | Reply

    My pleasure. I’m actually using enough of your content in our mini-staff retreat that I should just have you come do it. I just can’t do the accent with the tucked in kilt. ;-0

  4. Adam Yost
    Adam Yost 11 May, 2012 at 5:22 pm | | Reply

    I’m surprised how many companies forget how hard it is to get new customers as opposed to retaining existing ones. I had a major fail with Comcast today over $5. $5!

  5. Mike
    Mike 12 May, 2012 at 7:02 am | | Reply

    Curtis,
    Thank you for putting Mike’s Camera in the Blue Corner, I am Mike the Sale Manager for the company and I was forwarded your review from one of my ‘guns’ at the Park Meadows store, I greatly appreciate your feedback and am happy to hear that my rental department was able to find a solution for you even if it was not entirely what you had hoped for. I will certainly bring this up at one of my staff training’s and pass your feedback onto my rental department and store managers so that they can learn and improve from your input. If you would ever like to rent from us in the future please contact me directly as I would like to do what I can to offset the inconvenience of having to drive to Boulder to pick up your lens. I can easily be reached at miked@mikescamera.com or by phone at 303-443-1715 x129.
    Thank you again for your comments, have a great weekend
    Mike.

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